Privacy Policy

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

This privacy policy describes the collection of information by Puppy Coach (“we”, “us” or “our”) from users of our websites www.puppycoach.com and users of the various services we provide on the website as well as our use and disclosure of that information. By using the website or any service, you consent to the collection and use of information in accordance with this policy.

Disclosure Regarding Collection and Use of Personal Information

Last Updated February 2017

The Information We Collect

We collect information from you when you place an order or subscribe to our newsletter. If you do not wish to receive further emails from us simply let us know by contacting us via our email: [email protected]

We may use third party cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads to you in the future. If you wish to not have us collect any information for future ad targeting of products or service, please notify us via the above email address.

When ordering or registering on our website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

We also may collect certain non-personally identifiable information (i.e. generic information that does not identify you personally) when you visit any of our web pages such as the type of browser you are using (e.g., Chrome, Internet Explorer, Safari, Firefox), the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.

How We Use and Disclose the Information

We will use the personal information you provide online for the purpose(s) you have submitted. Your First Name, Email Address, will be used to send you the training videos you request. In addition, we may send to you emails offering more tips, tricks, techniques and products or services which we think you may be interested in. If you want us to stop using the personal information you provided in these ways, please contact us.

We may disclose your personally identifiable information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims. We may also disclose your personally identifiable information when we believe it is necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, and/or to protect our rights and property.

How We Share Your Personal Information

We will not share the personal information you provide except as comports with this Privacy Policy.

As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise).

Our business needs may change from time to time and we reserve the right to make changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Use and Disclosure of Anonymous Information

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalise your Internet experience. We also may use this information in the aggregate to analyse how our site is used, as well as to offer you products, programs or services. We may also share aggregate information with others, including affiliated companies and non-affiliated companies.

Collection of Information by Others

Our website may contain links to other sites whose information practices may be different than ours. You should check the other sites’ privacy notices since we have no control over information that is submitted to or collected by them.

Cookies

To enhance your online experience with us, many of our web pages’ use “cookies.” Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies as a convenience feature to save you time, to understand how our site is used, and to improve the content and offerings on our site. For example, we may use cookies to personalise your experience at our web pages or recall your specific information on subsequent visits (e.g. to recognise you by name when you return to our site). You can opt to have your browser reject cookies without any effect on your use of our site. If you do that, you may need to re-register with us every time you visit our site in order to participate in certain promotions. You should also know that companies that advertise on our web site (and their agents) might use their own cookies. This policy does not cover how these companies use their cookies.

Web Beacons

Some of our web pages may contain electronic images known as Web beacons, which are also called tracking pixels. These images allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there to help us determine the effectiveness of our advertising campaigns.

Discussions and Community Tools; Testimonials

You agree that any information you submit to us via the Puppy Coach website may be used for promotional purposes.

How You Can Access or Correct Your Personal Information

For instructions on how you can access the personally identifiable information that we have collected about you online, or how to correct any errors in such information, please send an email to [email protected]

To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

Special Note for Parents

The Puppy Coach services may not be used by anyone under the age of 13. If you have concerns about this website or its services, wish to find out if your child is a member or has registered for one our services, please contact us at [email protected] If you believe that your child under 13 has gained access to our site without your permission, you may contact us.